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Interactive
World's leadership specializes in the Offshore Outsourcing segments.
We have over 20 years of cumulative experience in handling diverse projects. Functionally,
Interactive World's' experience spans over Marketing, Operations, Project Management, Quality and Training.
Sumit Malhotra, President & Chief Executive Officer
of Interactive World is an Operations and Marketing Expert with a deep understanding of Service Processes, Offshore Outsourcing and Emerging Technologies.
With over ten years of experience, having worked with some of extremely successful companies in the service industry, Mr. Malhotra brings forth a proven management background and expertise to the business. He is an
ITToolBox.com Author and
writes on offshore entry strategies.
Before turning to the entrepreneurial spirit, Mr. Malhotra was heading the Call Center and Mortgage Operations for a Multinational Organization. He has previously worked with the Times Group as their Head of Customer Service & GE Capital International Services, as trained Master Black Belt & Lead Quality Trainer coaching GE resources in Six Sigma. He has also served with STAR TV in various capacities over a few years.
Sumit holds a Three-year Diploma in Hotel Management, a Degree in Commerce and Postgraduate
Management Qualifications. He is also a Certified Trainer from
Door Training International. |