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Offshore Outsourcing of Outbound Call Center

From lead generation and product sales to database enhancement and management, Interactive World’s outbound call centers suppliers have been developed to handle all of your outbound telemarketing needs.

Interactive World, offers an extensive level of expertise and experience in offshore outsourcing of outbound call center management and customer acquisition, with a variety of applications in the areas of business-to-consumer and business-to-business marketing. This experience, along with our technological solutions, quality assurance programs, and commitment to customer service excellence has helped many premier corporations achieve maximum results from their direct marketing efforts.

Our offshore outsourcing outbound call center clients benefit from our rigorous adherence to highly cost-effective, results-based production and management processes.

The formula for success begins with a thorough understanding of your business or program. Interactive World understands the differences between business-to-consumer and business-to-business telemarketing, and uses experienced management to focus on the unique requirements of each client and their targeted market - from recruiting to hiring, training and production. As a result, we present only such centers which have established competencies in this arena.

Our Integrated call management systems, utilizing predictive dialers, systematically call consumers and transfer successful connections to a designated Telesales Representative (TSR) who is dedicated and has been trained for the specific client campaign. As a call is presented to the TSR, the consumer's name, address, and other available information are simultaneously presented on the TSR's workstation along with a client's customized script for effective delivery of the program pitch. 

 

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