Interactive World is able to offers offshore outsourcing of technical and product support through live operator, IVR and Internet channels at its partner centers. We can deliver high quality solutions to our clients with Level 1 technical support requirements. One of the cornerstones of Interactive World service is the selection and management of centers with a higher skill set and proven ability to communicate about complex products in a non-scripted problem-solving environment. 

These centers are evaluated as per their exposure to extensive product and systems knowledge and previous experience in delivering such service to other clients. Talk to us for: 

• Quick resolution of customer inquiries associated with the launch of multiple new software and hardware releases. 

• Efficient capture of customer and case data to improve product quality and reduce reClick Here to Click Here to Search Interactive World Interactive World and development costs. 

• Informing customers about changes and upgrades and assisting them in implementing the changes.